Refund and Cancellation

At Online Advertize, we strive to provide high-quality digital marketing services and products. However, we understand that sometimes circumstances may require refunds or cancellations. This policy outlines the terms for requesting refunds and cancellations.

1. Refund Policy

Eligibility for Refunds

Refunds are only available under the following conditions:

  1. Digital Marketing Services:

    • If you cancel a service before work has commenced, you may be eligible for a full or partial refund.
    • If services are not delivered as per the agreed scope due to issues on our end, a partial or full refund may be considered after a thorough review.

  2. Digital Products:

    • Refunds are not available for downloadable digital products unless the product is defective or not as described.
    • Any refund request for a digital product must be submitted within 7 days of purchase.

Exclusions from Refunds

Refunds will not be issued for:

  • Services already completed and delivered.
  • Dissatisfaction due to changes in personal preferences after delivery.
  • Incomplete or incorrect information provided by the client that affects the service or product.

How to Request a Refund

To request a refund:

  • Email us at info@onlineadvertize.com with your order details and reason for the request.
  • Refunds will be processed within 5-10 business days once approved.

2. Cancellation Policy

Digital Marketing Services

  • You may cancel your service at any time before work begins. Cancellation requests must be sent via email to info@onlineadvertize.com.
  • If work has already commenced, a cancellation fee may apply, depending on the amount of work completed.

Digital Products

  • Purchases of digital products are final and cannot be canceled after download access has been granted.

3. Non-Refundable Payments

Certain payments are non-refundable, including but not limited to:

  • Custom or bespoke services.
  • Subscription fees for ongoing services once the billing cycle has begun.

4. Contact Information for Refunds and Cancellations

If you have any questions or need assistance with refunds or cancellations, please contact us:

Online Advertize
Email: info@onlineadvertize.com

Note: By purchasing services or products from Online Advertize, you agree to this Refund and Cancellation Policy. We reserve the right to update this policy as needed, and any changes will be reflected on this page with a revised effective date.